Remote Dispatch Console Management

Manage Mindshare Consoles From Anywhere

Console Manager provides secure remote access to your Mindshare dispatch consoles across all sites. Reboot systems, push updates, and troubleshoot issues without rolling a truck.

Built for Dispatch Operations

Purpose-built tools for managing Mindshare console systems in mission-critical environments.

Secure Remote Access

Access consoles behind firewalls without opening inbound ports. Our agent establishes secure outbound connections from each site.

Remote VNC

View and control console screens directly in your browser. Diagnose issues and make configuration changes without a site visit.

One-Click Actions

Restart console services, reboot systems, and push defConsole updates with a single click. Reduce downtime and response time.

Multi-Site Dashboard

Manage consoles across hundreds of dispatch centers from a single dashboard. Organized by site with easy filtering.

Real-Time Status

See which consoles are online, offline, or need attention at a glance. Automatic ping monitoring keeps you informed.

Audit Logging

Complete audit trail of every action taken. Know who rebooted what, when, and from where for compliance and troubleshooting.

How It Works

Simple setup gets you managing consoles remotely in minutes.

1

Deploy the Agent

Install our lightweight agent on a gateway server at each site. It connects securely to Console Manager.

2

Add Your Consoles

Register your Mindshare consoles and gateways in the dashboard. Set up SSH credentials for remote access.

3

Manage Remotely

Access VNC, restart services, push updates, and reboot systems from anywhere with an internet connection.

Secure Architecture

No inbound firewall rules required at dispatch sites. The agent initiates all connections outbound.

Web Dashboard
Your Browser
HTTPS
API Server
Commands & Status
Route
Agent Gateway
Connection Hub
Secure WebSocket (WSS)
Encrypted, outbound-only connections from each site
INTERNET
Dispatch Center A
Online
Site Agent
Connects to cloud, routes commands
Mindshare Console
Dispatch Workstation
VNC SSH
Gateway Server
Network Gateway
SSH
Dispatch Center B
Online
Site Agent
Connects to cloud, routes commands
Mindshare Console
Dispatch Workstation
VNC SSH
Gateway Server
Network Gateway
SSH
Dispatch Center C
Online
Site Agent
Connects to cloud, routes commands
Mindshare Console
Dispatch Workstation
VNC SSH
Gateway Server
Network Gateway
SSH
Secure Connection
Agent Online
Managed Device

Ready to Manage Your Consoles Remotely?

Stop rolling trucks for routine maintenance. Contact us to learn how Console Manager can help your dispatch operations.

service@fleettalkbyrock.com (803) 930-2500